Last Updated: March 20, 2026

At Lithium Battery Supply, operated by Ennigma Commerce LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit https://www.lithiumbatterysupply.com, use our services, or make a purchase. We do not sell or share your personal data with third parties for marketing or advertising. We only send marketing communications (email and SMS) if you opt in, using trusted providers (Klaviyo for email and Quo for SMS).

Lithium Battery Supply does not operate warehouses or ship products directly. All orders are fulfilled by our U.S.-based manufacturer and distributor partners.

Information We Collect

We collect the following information to process your orders and provide support:

• Contact Details: Name, email address, phone number, and shipping address.
• Order Information: Products purchased, order number, and payment details (processed securely by our payment processors).
• Usage Data: Information about your interaction with our site (e.g., pages visited) collected via cookies for analytics and to enhance your experience.
• Marketing Data: Email addresses and optional phone numbers (used only for SMS marketing if you explicitly opt in; never used otherwise) from customers who opt in to receive marketing communications (email and SMS) through our Shopify checkout forms.

How We Use Your Information

We use your data for the following purposes:

• To process and fulfill your orders through our U.S.-based manufacturer and distributor partners.
• To provide customer service and respond to inquiries sent to sales@lithiumbatterysupply.com or tel: +1 (786) 321-3526.
• To improve our website and services based on aggregated, anonymized analytics.
• To comply with legal obligations, such as safety regulations for lithium batteries.
• To send marketing communications (e.g., promotions, abandoned cart reminders) to customers who have opted in, using Klaviyo, a third-party email marketing service.
• To send SMS communications (e.g., promotions, abandoned cart reminders) to customers who have opted in, using Quo, a third-party SMS provider.

We Do Not Sell or Share Your Data

Lithium Battery Supply does not sell, trade, or share your personal information with third parties for marketing or advertising. We only share data with service providers such as shipping carriers (FedEx, UPS), ecommerce platform provider (Shopify), secure payment processors, SMS provider (Quo), and email service provider (Klaviyo). These providers are contractually restricted from using your data for any other purpose.

Your Choices and Rights

You have the following options regarding your data:

• Opt-Out: You may opt out of marketing communications at any time by clicking the unsubscribe link in any email, replying "STOP" to SMS (message and data rates may apply), or contacting us at sales@lithiumbatterysupply.com. Unsubscribing from email will not automatically remove you from SMS marketing, and vice versa. Each channel requires a separate opt-out.
• Access and Deletion: You can request to review or delete your personal data by contacting us. For security, we may ask for information to verify your identity (such as your order number, if applicable). We will respond within 10 business days.
• Cookies: You can manage cookie preferences through your browser settings, though some features may be limited.
• California Residents: Under the California Consumer Privacy Act (CCPA), California residents have the right to request access to, deletion of, or opt-out of the sale of their personal information. To exercise these rights, contact us at sales@lithiumbatterysupply.com (we may ask for information to verify your identity). We do not sell your personal information. We only share it with trusted service providers (e.g., Shopify, Klaviyo, FedEx, UPS, Quo, and payment processors) strictly to provide our services.

Cookies

We use cookies to improve site performance and customer experience. You can adjust your browser settings to disable, remove, or reject cookies, though some site features may not work. For details on cookies used with Shopify, see https://www.shopify.com/legal/cookies.

Data Security

We use reasonable security measures, including encryption for payments, to protect your information. However, no online transmission is fully secure, and we cannot guarantee absolute protection.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. The latest version will be posted here, with the "Last updated" date updated. Your continued use of our site constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or your data, our customer service team is here to assist. Reach out during our business hours (Monday to Friday, 9 AM – 6 PM EST) at: